The security of your personal information is important to us, but please remember that no method of transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Chatbot-institute.com ("the Site", "we", "us", or "our"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site. By using the site, you agree to the collection and use of information in accordance with this policy. The Site is owned by "AI Chatbot Institute" – a non-profit organization operating in the public interest, registered in Bulgaria, European Union, under UID: 206925645.

I. Information Processing

1. While using our site, we may ask you to provide certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to, your name ("Personal Information"), email address, phone number, or other details to assist you with your experience.
2. We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site.

II. Log Data

1. Like many website owners, we collect information that your browser sends whenever you visit our site (“Log Data”).
2. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

III. Disclosure of Information to Third Parties

1. We do not sell, trade, or otherwise transfer to third parties your personal information, unless we provide users with advance notice. This does not include website hosting partners and other parties, which help us in working with our website, conducting our business, or serving our users. We may also disclose information when its disclosure is appropriate under the law, for enforcing our site's policies, or for protecting our or others' rights, property, or safety.
2. However, visitor information that does not allow identification may be provided to other parties for marketing, advertising, or other purposes.
3. Please note that if you choose to subscribe to our newsletter, we may send you information on behalf of our partners related to what you do. You can unsubscribe at any time.
4. We may also include or offer third-party products or services on our website and/or newsletter and partner with trusted third parties to provide joint marketing content that we believe may be relevant to you. However, we are not responsible for the privacy practices used by these third-party websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the site. Therefore, this Privacy Policy does not apply to your use of a third-party website accessible by visiting a link on our site or newsletter. The privacy policy of that other website or application will apply to your access to or use of that site or application. We encourage our users to read the privacy statements of other websites before continuing to use them.
5. Our site may include social media accesses, such as a Facebook Like button and widgets, like the "Share" button or interactive mini-programs that run on our site. These features may collect your IP address and which page of our site you visit and may set a cookie to allow the feature to work properly. The social media features and widgets are hosted by a third party. This Privacy Policy does not apply to these features. Your interaction with these features is governed by the privacy policy and other policies of the companies that provide them. We have no control over these social media features and therefore are not responsible for the information/features contained therein.
6. In addition, we may use third-party services such as:

6.1. Google Analytics collects, monitors, and analyzes how you interact with the website.

6.2. MailChimp for storing your email address, as well as other data related to your email address. We use MailChimp as our marketing automation platform. By submitting any form on the website, you confirm that the information you provide will be transferred to MailChimp for processing in accordance with their privacy policy and terms.

6.3. The following plugins:

1. a) "Insert Headers and Footers" by WPBeginner.

b) "MailChimp for WordPress" by ibericode.

c) "Cookie Notice" by dFactory.

d) “Yoast” SEO.

e) "Contact Form 7" by Takayuki Miyoshi.

1. f) "Disable Comments" by Samir Shah.
2. g) "User Profile Picture" by Ronald Huereca.

h) "Force HTTPS (SSL Redirect & Insecure Content Fixer)" by LittleBizzy.

1. i) "Loco Translate" by Tim Whitlock.

6.4. Facebook Pixel.

6.5. Google Remarketing Tag.

IV. Communication Between Us

1. We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information.
2. We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

2.1. To personalize your experience and allow us to deliver content and product offerings most relevant to your interests.

2.2. To improve our website to better serve you.

2.3. To allow us to better service you by responding to your customer service requests.

2.4. To conduct a contest, promotion, survey, or other feature of the site.

2.5. For the quick processing of your transactions.

2.6. To request ratings and reviews for services or products.

2.7. To contact you following correspondence (live chat, email inquiries, or phone).

1. We store your data (in most cases only email) in our CRM system for the above purposes. You may unsubscribe at any time to stop receiving further messages from us.
2. If you have questions regarding this Privacy Policy, please contact us via email at [admin @ chatbot-institute [dot] com]. More information about data protection, as well as contact details for data protection authorities, can be found at https://ec.europa.eu/info/law/law-topic/data-protection_en.

V. Events

If we (or our assets) are acquired by another organization (company), whether by merger, acquisition, bankruptcy, or otherwise, that organization will receive all information collected by us on the site. In such a case, you will be notified by email and/or a prominent notice on our website for every change of ownership.

VI. Disclaimer

1. We do not guarantee the continuous operation of the Site.
2. We reserve the right to suspend access to certain material or the entire website for an unlimited period, whether planned or accidental. We are not responsible for any damages to the User resulting from the suspension.
3. We reserve the right to redirect the User to other websites controlled by us. In this case, the User must accept the rules and conditions of those websites.
4. We reserve the right to redirect the User to other websites owned and controlled by third parties. We have no control over the content of those websites and therefore are not responsible for the information contained on them.
5. The information on the Site should in no way be construed as any kind of advice or consultation. All actions of the User related to protecting their rights and legitimate interests should be carried out after proper consultation with a specialist in the required field.
6. The information provided on the Site may be general and abstract. Its correct application in practice depends on the law, including the legal facts of the specific situation, which cannot be described on the Site. This is the reason we are not responsible for how the User applies the information in different, more complex situation or a situation with specificity leading to any harm to the User.

"COOKIES"

1. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on the hard drive of your computer. Cookies are small files that the site or its service provider transfers to the hard disk of your computer via your web browser (if you allow it), which allows the site's systems or the service provider to recognize your browser and capture and remember certain information. For example, we use Google Analytics, AdWords conversion-tracking cookies and Facebook Pixel to help us create more useful articles and a better user experience. They are also used to help us understand your preferences based on previous or current site activity, allowing us to provide you with improved services. We also use cookies to help us compile aggregated data about site traffic and site interaction, so we can offer a better site experience and tools in the future.
2. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not want to allow cookies, you can still use our website – just disable them in your browser settings. You can choose for your computer to warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies. If you decide to reject cookies, you can continue to use our website, although your access to some features and sections of our website may be limited.

CHANGES TO THIS PRIVACY POLICY

I. This Privacy Policy is effective and will remain in effect, except for changes to its provisions in the future, which will become effective immediately after they are posted on this page.

II. We reserve the right to update or change our Privacy Policy at any time, and you should periodically review this Privacy Policy. If you continue to use the site after we post changes to the Privacy Policy on this page, this will constitute your acknowledgment of the changes and your agreement to comply with and be bound by the revised Privacy Policy.